Privacy Policy

Effective Date: January 1, 2026 | Last Updated: January 1, 2026

Obituary Ledger ("we," "us," or "our") is operated by Tropibyte, Inc., a Georgia corporation. We are committed to protecting your privacy and handling your personal information with care and respect—especially given the sensitive nature of our services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website obituaryledger.com (the "Site") and use our services.

Our Commitment: We understand that you come to us during one of life's most difficult moments. We will never exploit your grief, sell your personal information to marketers, or use manipulative practices. Your trust matters more than any transaction.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when using our services:

Account Information: Name, email address, password, phone number (optional), and location preferences (country, state/region)
Obituary Content: Deceased individual's name, dates of birth and death, biographical information, photographs, family member names, and any other details you choose to include in the obituary
Submitter Information: Your name, relationship to the deceased, contact email, and phone number for verification purposes
Payment Information: Billing name, billing address, and payment card details (processed securely by Stripe—we do not store your full card number)
Communications: Messages you send us via email, contact forms, or customer support
In Memoriam & Guest Book Entries: Names and messages left by visitors honoring the deceased

1.2 Information Collected Automatically

When you visit our Site, we automatically collect certain technical information:

Device Information: Browser type, operating system, device type
Log Data: IP address, pages visited, time and date of visit, time spent on pages, referring URL
Cookies and Similar Technologies: See Section 6 for details
Analytics Data: Aggregated usage statistics to improve our services

1.3 Information from Third Parties

We may receive information from:

Payment Processors: Transaction confirmation and fraud prevention data from Stripe
Funeral Homes: If a funeral home submits an obituary on behalf of a family, they may provide the family's contact information

2. How We Use Your Information

We use collected information for the following purposes:

Purpose	Legal Basis
Publish and display obituaries you submit	Contract fulfillment
Process payments for obituary services	Contract fulfillment
Create and manage your account	Contract fulfillment
Send transactional emails (confirmations, receipts)	Contract fulfillment
Respond to your inquiries and support requests	Legitimate interest
Send optional newsletter/digest emails (with consent)	Consent
Improve our Site and services	Legitimate interest
Prevent fraud and maintain security	Legitimate interest / Legal obligation
Comply with legal requirements	Legal obligation

3. How We Share Your Information

3.1 Public Information

By design, obituaries and In Memoriam posts are published publicly on our Site. This includes:

The deceased's name, dates, biographical information, and photographs
Guest book entries and condolence messages
Your name (if you choose to display it as the obituary submitter)

Please carefully consider what information you include, as published obituaries are intended to be publicly accessible and may be indexed by search engines.

3.2 Service Providers

We share information with trusted third parties who assist in operating our services:

Stripe: Payment processing (Stripe Privacy Policy)
Microsoft Azure: Cloud hosting and data storage
Email Service Providers: Transactional and newsletter emails
Analytics Providers: Aggregated usage analysis

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

3.3 Legal Requirements

We may disclose information if required by law, such as:

In response to a valid subpoena, court order, or government request
To protect our rights, property, or safety
To investigate potential violations of our Terms of Service
To prevent fraud or illegal activity

3.4 Business Transfers

If Tropibyte, Inc. or Obituary Ledger is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

3.5 What We Do NOT Do

We do NOT sell your personal information to third parties
We do NOT share your contact information with funeral homes, florists, or other vendors for marketing purposes
We do NOT use your grief or personal tragedy for targeted advertising

4. Data Retention

4.1 Obituaries

Published obituaries are retained indefinitely by default, as they serve as a permanent memorial. This is a feature, not a limitation—we believe loved ones should be remembered forever.

4.2 Account Information

We retain account information for as long as your account is active. You may request account deletion at any time (see Section 7).

4.3 Payment Records

We retain transaction records for 7 years as required for tax and accounting purposes.

4.4 Server Logs

Technical logs are retained for 90 days for security and troubleshooting purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

Encryption: All data transmitted to and from our Site uses TLS/SSL encryption (HTTPS)
Payment Security: Credit card information is processed by Stripe, a PCI-DSS Level 1 certified payment processor. We never store your full card number
Access Controls: Employee access to personal data is limited and logged
Secure Hosting: Our infrastructure is hosted on Microsoft Azure with enterprise-grade security
Password Protection: Account passwords are hashed using industry-standard algorithms

While we strive to protect your information, no method of transmission or storage is 100% secure. If you believe your account has been compromised, please contact us immediately.

6. Cookies and Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files stored on your device that help websites function and remember your preferences.

6.2 Cookies We Use

Type	Purpose	Duration
Essential	Authentication, security, basic site functionality	Session / 30 days
Preferences	Remember your edition selection (country/state)	1 year
Analytics	Understand how visitors use our Site (aggregated)	90 days

6.3 Managing Cookies

Most browsers allow you to control cookies through settings. Note that disabling essential cookies may affect site functionality. You can typically find cookie settings under "Privacy" or "Security" in your browser preferences.

6.4 Do Not Track

Our Site does not currently respond to "Do Not Track" browser signals, as there is no industry standard for this feature.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

7.1 Access and Portability

You can request a copy of the personal information we hold about you.

7.2 Correction

You can update your account information at any time through your profile settings, or contact us to correct inaccuracies.

7.3 Deletion

You may request deletion of your account and associated personal information. Note:

Published obituaries are typically retained as permanent memorials unless you specifically request removal
We may retain certain information as required by law (e.g., transaction records)
Guest book entries from other users are their own submissions

7.4 Obituary Modifications

If you submitted an obituary and need to edit or remove it, please contact us with verification of your identity and relationship to the submission.

7.5 Marketing Opt-Out

You can unsubscribe from marketing emails at any time using the "unsubscribe" link in any email, or by updating your preferences in your account settings. Transactional emails (receipts, confirmations) are not affected.

7.6 How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@obituaryledger.com. We will respond within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: You can request details about the categories and specific pieces of personal information we collect
Right to Delete: You can request deletion of your personal information, subject to certain exceptions
Right to Opt-Out of Sale: We do not sell personal information, so this right does not apply
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To submit a CCPA request, email privacy@obituaryledger.com with "CCPA Request" in the subject line.

9. International Users

Obituary Ledger is operated from the United States. If you access our Site from outside the U.S., please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from your country.

By using our services, you consent to this transfer. We take steps to ensure your data is treated securely and in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Note: Obituaries may include information about deceased minors when submitted by a parent, guardian, or authorized family member. This information is provided with the consent of the responsible adult.

11. Third-Party Links

Our Site may contain links to third-party websites, including funeral homes, charitable organizations, or news sources. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes:

We will update the "Last Updated" date at the top of this page
We will notify registered users via email for significant changes
We may display a prominent notice on our Site

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

Obituary Ledger
Operated by Tropibyte, Inc.
Atlanta, Georgia, USA

Privacy Inquiries: privacy@obituaryledger.com

General Support: support@obituaryledger.com